FAQ
Frequently Asked Questions
We know choosing a memorial for your dog is tender and emotional, and you may have questions before taking that step. You’re not alone — we’ve been there too.
Here are some of the most common questions we receive about Whisper is still here. If you don’t see your answer here, please feel free to reach out — we’ll always be glad to help.
🕯️ How does the book become personalized?
After your purchase, you’ll be guided through a gentle quiz. It asks about your dog’s personality, their quirks, the energy of your bond, and a few soulful details. Every answer you share shapes the book — from archetypes to zodiac insights, rituals, and soul messages. No two books are ever the same.
📦 Is this a physical book or a digital file?
This is a professionally printed, hardcover book. It’s not just a file or template — it’s a keepsake you can hold, place on your shelf, or gift to someone who needs comfort.
💌 I don’t know my dog’s birthday. Can I still get a book?
Of course. The zodiac section can be written with focus on your dog’s energy and essence rather than exact dates. The book will still reflect who they were and the connection you shared.
📬 How long does it take to receive my book?
Each book is custom-written and then sent to print, which takes a little extra time and care. Most orders arrive within 2–3 weeks (depending on printing and shipping). We’ll send you updates along the way so you know when your book is on its way.
🐾 Can I gift this to someone else?
Yes. Many people choose to give Whisper is still here as a heartfelt gift. You can:
- Order the book yourself by filling out the quiz with what you know about their dog, or
- Purchase and let your loved one complete the quiz after checkout, so the book reflects their own memories and bond.
✨ Is this only for recent loss?
Not at all. Whether you said goodbye last week or ten years ago, Whisper is still here was created to meet you where you are. It’s about honoring their memory, their lessons, and the love that still whispers through your life.